Topgames.social functions as a platform providing social games and does not operate as an actual gambling website. As a result, users do not have the opportunity to win or lose real money or valuable assets.

Privacy Policy

Our top priority is the security of your information, and we want to make sure it's easy for you to understand how we handle it. This privacy policy summarizes what personal data we collect, why we collect and store it, and your options for controlling how your information is shared.

As per the GDPR's "Article 4," we generally use "Personal Data." To learn how to opt out of web analytics, refer to the "Objection Right" section outlined below.

About Our Company

"TopGames.Social" Social Casino is an entertaining social casino.

Who does our Privacy Policy apply?

"TopGames.Social" Social Casino Games members, whether they use our services on a desktop or mobile device, are subject to this Privacy Policy.

What personal information do we gather?

To create an account on our website, we require certain personal sensitive information from you, which we collect as follows:

  • To create an account, we require data such as your email address and password.
  • Customization data, such as your avatar and display name, are collected.
  • Your preferences, such as opting in for our newsletter subscription, are recorded.
  • Personal identification information, including your date of birth, address, and gender, is collected.
  • We collect game progress details such as your quest status, in-game currency rate, and level.
  • Data related to your online behavior, including clicks, gameplay, and logins, is collected.
  • We collect payment information related to individual transactions, such as purchasing in-game currency from our shop.
  • We collect location data, such as language preferences and country of origin details.
  • We collect affiliate information, including the blogs you read and the ads you clicked to reach our website.

The reasons and legal basis for processing this data are explained in the section "What do we store your data for?"

Sensitivity of Data

We do not intentionally gather any sensitive personal data from you, such as your political opinions, racial or ethnic background, or health status. Moreover, we cannot constantly monitor the content of the messages you send via our platform. Although we try our best to secure the privacy of the transfer, we are unable to distinguish sensitive personal messages from other types of messages you may send. Please be aware that we do not offer any additional security measures for such sensitive messages.

Data from kids

We have a strict policy against collecting personal sensitive information from children. Therefore, we require all players to be at least 18 years old to play our games.

What do we store your data for?

We adhere to the necessary data protection regulations when using personal information provided by our users. We only use a member's information when it is legally allowed. We seek user consent when using data to provide online services or when it is legally required. We also collect data for the safety of our legitimate interests, such as for analysis purposes, improving the effectiveness and safety of our online goods, registering new accounts for marketing, advertising, and collecting access details and using third-party services.

The legal basis for processing personal data is determined by GDPR's Article 6(1) (a) and Article 7 for obtaining consent, Article 6(1) (b) for contractual obligations and service provision, Article 6(1)(c) for legal obligations, and Article 6(1) (f) for protecting legitimate interests.

Enabling gameplay process

In order for our game platform to function, we require certain information from you. We request that you create an account so that we can distinguish you from other users of our site and allow you to make significant strides in your game level. When you log in, we verify your login credentials against the data we have in our database and provide you with your game progress and configuration data.
 

Your in-game progress details, such as avatar and display name, can be seen by others on our platform, and you have the option to change them anytime. We also use your language and country details to provide a localized experience and our in-game shop is displayed in your local currency.

Payments and invoices

When you buy in-game currency from our store, you will most likely interact with a third-party payment processor. If the payment is successful, we will receive a digital invoice page containing this information, which we will keep for legal compliance, dispute resolution, and platform optimization purposes.(see legal interest section; Article 6.1.f GDPR)
 

The invoices contain information about your purchased items, payment methods, and amount paid. We don't store sensitive personal information unless allowed to make payments for you.

Marketing services

(legal interest; Article 6.1.f GDPR)

In order to keep our players informed about the latest news and events, we offer our members the option to sign up for our newsletter. Additionally, we advertise other goods offered by "TopGames.Social" Social Casino Games. You can unsubscribe at any time by clicking the unsubscribe link in our newsletters or by changing your email preferences.

Security and fraud prevention

(legal interest; Article 6.1.f GDPR)

To ensure the safety of our platform and prevent any fraudulent activities, we store information like your device specifications and IP address when you register and use our site.

We store and log your IP address and device information for the purpose of legal investigation and data protection. Additionally, our network devices automatically process your IP address information to help our website function smoothly and prevent access from malicious users.

We cannot provide a solution to stop this processing as it goes against its purpose, and it may not be possible to opt-out in some cases, such as deleting your IP address from our network devices being used.


We respectfully request that you refrain from visiting our website if you object to this process

Website optimization and campaign

(Legal interest; Article 6.1.f GDPR)

We use information about your preferences and interests to improve our website and marketing tactics. This data is anonymized and kept separate from your account information. It is only accessible to employees who need to use it, and it is only reported in aggregate form.

To optimize our campaigns, we use a tracking pixel to share some personal sensitive data with third party trackers. More information about these trackers and how to opt-out can be found in the Web and App Analytics section.



Is the sharing of your personal information with "TopGames.Social"  Social Casino required?
 

There are some data which we request from you:

Data required to perform our contractual duties and related services

The data that you obviously make available: personal authorization details (where it is applicable). Access management data, your preferences data (opt-in or opt-out option).
Data you provide by browsing our webpage: Data about progress on your game, Network data.

Data that we are legitimately required to store

Data you submit by purchasing: Personal payments data in our preferred games.

Data required for protection

Data you give by visiting our website: Network data, Device data We can not provide our services to you without these personal sensitive details.

Automatic decisions

We will not use your personal information in any automated decision-making process that may have legal or significant consequences for you. Only automated decisions related to your personal information that affect our game platform are possible. For instance, we can use your purchase information to give you tailored discounts within the game.

Data storage duration

We hold onto data for legal purposes only as long as we are permitted by law, with a maximum limit of 10 years. If the data is connected to legal disputes, we will keep it as long as legally allowed, but this period should not exceed 30 years. The time frame for deleting network data stored in logs depends on various factors, including the configuration settings and whether the data was part of a backup or forwarded to a central log repository. However, we make sure that the logs are deleted at regular intervals and never exceed 2 years.

Data storing and sharing

Your personal data within "TopGames.Social" Social Casino


"TopGames.Social" Social Casino processes your personal data only for those individuals who are necessary to fulfill our legitimate interests or comply with our legal or contractual obligations.

Consumer’s personal information outside of "TopGames.Social" Social Casino

We will only disclose your personal information when we are allowed to do so by law, such as when it is necessary to fulfill our agreements with you (as defined by Article 6.1.b of the GDPR), or when it is necessary to pursue our legitimate interests (as defined by Article 6.1.f of the GDPR).


Our sharing of your personal sensitive information is subject to your permission, either in aggregate or anonymous form to prevent linking data to other sources, or if you have consented to providers processing your data with care. We share data with providers in the following circumstances:

  • Content distribution and hosting services. Despite not having direct access to our networks, these have a network architecture that will ultimately utilize our assets' IP addresses to communicate with them.
  • Processed payments. We will get the invoice data information from the providers when you pay using a payment processor. Payment providers—not us—will be the only ones to give any payment information now required to make a payment on your behalf.
  • Information about debt. When you refuse to pay, we may provide the debt collectors the information we have so they can get in touch with you on our behalf.
  • Services for email marketing. Our email marketing service providers may get your display name, email address, location data, and whether or not you have previously registered to our newsletter in order to send you emails that are relevant to the subject matter.
  • Single sign-on service providers. These are only significant if you use their game portals to play our games or if you directly choose one-sign options, in which case our access to them enables you to register for our game portal. When you decide against utilizing them, providers often provide a mechanism to revoke our access to your metadata and disconnect your single sign from our account website; for more details, please see the provider's instructions.
  • Business intelligence. We utilize the services that are offered to us by analyzing our own tracking information.
  • Game creators. They repair and keep up our casino games for us. We will only offer these providers with a very limited amount of information about you, such your IP address, display name, device information, and the amount of in-game cash you currently have, since these programs are generally autonomous and can be simply incorporated into the "plug-and-play" nature of our platform.
  • Crash report. Our mobile games provide tools for crash reporting. The crash has only been reported using unnamed data. However, you have the option to reject this in the application settings.
  • CoBrands, Affiliates and Performance Marketing. To allow partners, companies, and campaigns to assess their own effectiveness, we integrate numerous types of trackers onto our website. Please refer to the Web and App Analytics section of this Privacy Policy for further details.
  • Address verification. We verify the address is valid by enabling the address verification provider to validate it before we send rewards to a physical location.
  • Geolocation. We get information about the general geographic location of IP addresses from geolocation providers. Since we are the only users of the sensitive personal information details, we do not exchange data with these suppliers.
  • Support ticket system. We use an outside vendor to implement our ticketing support system. Every assistance ticket that you submit while contacting us through official channels will be stored by this provider.
  • Video streaming. In certain circumstances, we display you adverts by using video streaming providers. Your response to these films is captured by these services.

The service providers we work with either have a physical presence in the European Union, are explicitly recognized as safe by the European Union's data privacy rules, or are contractually required to handle your data with extreme care. We anonymize or pseudonymize the specifics of your sensitive data wherever the technology permits.

In any case, we never divulge the sensitive information to any parties.

Your rights regarding users

European Union-based "TopGames.Social" is an organization. The upcoming General Data Protection Regulation (GDPR) has our full support. It grants you certain inherent rights to your private, sensitive data.
 

You've got the right to do that ...

  • You have the right to: 
  • file a complaint with a supervisory authority (Article 77 GDPR); 
  • request rectification of your personal data (Article 16 GDPR); 
  • request a restriction on the processing of your personal data (Article 18 GDPR); demand access to your personal data (Article 15 GDPR) in a portable format (Article 20 GDPR); 
  • and withdraw your consent to our processing of your personal data when we do so in accordance with a legal interest (Article 7.3 and Article 21 GDPR);
  • demand for the removing of your personal data (Article 17 GDPR).

You may quickly remove your data information in your account settings. Please email us or use the support widget on our website to reach out to us with any further needs. ([email protected]) Please be aware that if you contact us by a method other than the assistance widget, we may need to ask you to verify your identification. After all, neither you nor we want an unintentional stranger to have access to your private information.

Please keep in mind that it might take us up to a month to finish processing your application. We will, of course, let you know if there is a delay.

Articles 7.3, 15–21, and 77 of the GDPR include further legal details.

Personal data correcting, accessing, and erasing the right

(Articles 15, 16, 17 and 20 GDPR)
You have the right to ask "TopGames.Social" for information at any time on whether or whether it is processing your personal data, the legal basis for doing so, and how to get a copy of your personally identifiable information.

For more details, you can ask information about:

  • Your rights regarding this data (correction, limitation, erasure, withdrawal of consent, and submission of a complaint to the supervisory authority); 
  • the purposes for which the sensitive data is processed; 
  • the types of personal sensitive data that are processed; 
  • the groups of receivers with whom the data was shared; 
  • the estimated period of storage;
  • Additionally, any automated decision-making, including profiling, is fundamentally dependent on this information and your right to inquire directly about the algorithms in play.

The information will be sent in a commonly used electronic format if you transmit your request electronically. "TopGames.Social" will ask you for money to support the administrative costs if you submit this request many times.


You have the right to ask us to update any erroneous sensitive personal information. In the end, you have the right to request that we delete your private, sensitive data if there are no good reasons for us to keep it (such as legal obligations, freedom of expression, public interest, or if it is needed as evidence in legal disputes) and one of the following reasons:

  • Your sensitive personal information is no longer necessary for the purposes for which it was obtained or processed; 
  • You want to revoke the consent that was the basis for the processing because there is no other justification for it;
  • Your sensitive personal information has been the subject of improper processing;
  • Your sensitive personal information needs to be deleted because of a legal requirement.

When we remove the data we've shared with others, we'll also get in touch with them to make sure the same information is deleted there as well.

In order to relay your request to any third-party providers who may have held this data, we will attempt to contact them after we have deleted the data we made accessible to you as part of providing our services to you.

Right to limit the processing of personal data

(Article 18 GDPR)
When any of the following applies:

  • You challenge the accuracy of your personal data while waiting for it to be confirmed as accurate; 
  • You disagree with the deletion of your personal sensitive data but still want to request a processing restriction; 
  • Your personal data is no longer necessary, save for the purposes of establishing, exercising, or defending legal rights.

Right of personal data portability

(Article 20 GDPR)
You have the right to receive and transmit from BestSocial personal data that you have provided to us in a structured, generally accepted, and machine-readable manner.Easily transfer games to a different controller.

You have the right to request that BestSocial transfer your sensitive personal data directly to other data controllers whenever doing so is technically feasible.Social casino game.

Right of consent revoking

(Article 7.3 and 21 GDPR)
If we need to process your personal information for any other reason, we will only do so with your consent. (see sector Is the sharing of your personal information with "TopGames.Social" Social Casino required?).

f you have a registered account with us, you may change the settings related to that account whenever you wish to withdraw your consent, or you can delete your account if you want. If you do not have a registered account with us, please visit the Web and App Analytics part for the opt-out means for other data collection.
Please keep in mind that cancelling your agreement has no bearing on whether the pre-revocation processes were lawful.

The right to make a complaint with your supervisory authority

(Article 77 GDPR)
You have the right to lodge a complaint with the national sensitive data protection authority in your nation if you believe your rights have not been maintained despite our attempts to preserve the privacy of your sensitive data.

Dissent against the processing of your data for direct marketing

You may choose to sign up for our newsletter when you establish an account with us. Whenever you choose, you may unsubscribe from our newsletter by clicking the "unsubscribe" buttons included in your account settings or the footers of your emails.

Web and App Analytics

We employ a number of tracking services and maintain pseudonymized data regarding member activity on our webpage in order to improve our apps, website, solve bugs, and build the platform and our programs used to advertise it (in accordance with Article 6.1.f GDPR).

For the behavioral data they gather (such as the proportion of users who visited our platform who had an account with us or the length of time users spent on average on our platform), these services either utilize device IDs (for mobile) or device (for desktop) cookies.

When you register an account with us, where you came from (which banner you clicked on or on which gaming platforms you play our games), your device settings (such as the model and operating system), your user ID in our games, your page history (including the site ID and time), and payments you make to us are all examples of data that may be exchanged.

Trackers utilize this information in one of three ways: to create an estimated behavioral profile of you that will enable them to provide better marketing targeting to service users; to enable us to pay users rather than impressions (performance marketing); or to enable sign-up cases to fund our campaigns.

Objection right

Your opt-out options are as follows if you do not want your data to be pseudonymized: http://TopGames.Social/

For web,
 

for tracking to end-points regulated by us:

Your browser may need to allow certain cookies for the opt-out procedure to work.

For mobile,


View the application settings for tracking end points that are subject to our regulation. You may utilize the settings to disable the feature for reporting issues, which is how we report failures using Firebase Crashlytics, a Google product.

It's likely that disabling the trackers on a single website does not have the desired effect since you may choose to cooperate with other trackers we employ on other people's websites. This chapter gives you a general overview of all the trackers we use and the places where you may opt out of them so that you can create your settings to properly reject tracking services.

On http://youronlinechoices.eu, you may find opt-out alternatives for a selection of tracking services, which proposes a solitary and central option for you to refuse a selection of monitoring services. This website might also be useful if you wish to look into other service providers that we do not recommend using online.

Your browser must allow cookies in order to complete the opt-out procedure, with the exception of what is specified (either here or on the opt-out sites of our tracking partners).

Adality

Adality is based in Germany and suggests an opt-out options on https://adality.de/privacy.html.

AdCell

AdCell is based in Germany, and offers opt-out options on https://www.adcell.de/datenschutz(German).

AppNexus

AppNexus is based in the US, committed to the Privacy Shield Framework, and offers an opt-out option on https://www.appnexus.com/en/company/platform-privacy-policy#choices.

AppsFlyer (for Mobile)

AppsFlyer is based in the US, and it is committed to the Privacy Shield Framework; it offers an opt-out option https://www.appsflyer.com/optout.

Crimtan

Crimtan is based in the UK. It offers an opt-out option at https://crimtan.com/cookie-opt-out/.

Bing

Bing is based in the US, who is executed by Microsoft, and it is committed to the Privacy Shield Framework, it offers opt-out options on https://account.microsoft.com/privacy/ad-settings/signedout.

Dynamic Yield

Dynamic Yield is based in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out instructions at https://www.dynamicyield.com/privacy-policy/ (in part 'Accessing and Modifying Information and Communication Preferences').

Facebook Analytics

Facebook base location is in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out options on https://www.facebook.com/help/568137493302217.

Google

Google is based in the US, and it is committed to the Privacy Shield Framework.

Google Ads (a/k/a Google Remarketing) and AdMob

Google offers AdMob and Google Ads opt-out options on https://adssettings.google.com/authenticated.

Google Analytics

Google offers instructions for opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
When it is sent to Google Analytics, your IP address will be masked. For more information about that, see link https://www.google.com/analytics/terms/.

HasOffers

HasOffers is based in the US, where TUNE operates, and it is committed to the Privacy Shield Framework. It offers opt-out instructions on https://optoutmobile.com/.

Flashtalking

Flashtalking is based in the US, and it is committed to the standards imposed by the GDPR, it offers an opt-out instruction on http://www.flashtalking.com/privacypolicy/ (in part 'Opting out of Interest-Based Advertising').

InfoOnline

InfoOnline is based in Germany. It offers an opt-out on https://optout.ioam.de/optout.php (German).

ÖWA

ÖWA is based in Austria. It offers an opt-out on https://optout-at.iocnt.net/ (German).

Voluum

Voluum is based in Poland, which is being operated by Codewise, it offers an opt-out instruction on https://voluum.com/end-user-privacy-policy/ (in the sector “Opt-out”).

Outbrain

Outbrain is based both in the US and in the UK, has GDPR contract articles between their US and UK branches, and offers an opt-out option on https://www.outbrain.com/legal/privacy#advertising_behavioral_targeting.

Plista

Plista is based in Germany, and it offers an opt-out instruction on https://www.plista.com/about/opt-out/ (in the sector 'Set opt-out').

Simplaex

Simplaex is based in Germany; it suggests immediate opt-out options on https://tracker.simplaex.net/v1/opt-out.

Seznam.cz

Seznam.cz is based in the Czech Republic, and it offers opt-out options at http://www.imedia.cz/ (Czech).

The Trade Desk

The Trade Desk is based in the US, and it is committed to the Privacy Shield Framework it suggests you opt-out options at http://www.adsrvr.org/opt-out.html.

Taboola

Taboola is based in the US, and it is committed to the principles of the European Interactive Digital Advertising Alliance, it suggests an opt-out option at https://www.taboola.com/privacy-policy#optout.

United Internet

United Internet is based in Germany, it offers an opt-out option on https://www.united-internet-media.de/de/services/optin-optout/ (in the sector 'Cookie-Verwaltung'; German).

TradeLab

TradeLab is based in France, it suggests opt-out options at http://tradelab.com/en/privacy/

(in part 'Should You No Longer Want To See These Personalized Ads').

Security

When you visit our website, we transmit it securely using the full SSL (Secure Socket Layer) encryption approach and the maximum degree of encryption that is supported by your browser.

Any page on our website that is transferred in the encoded form will display a closed key (or lock) icon in the status bar of your browser. This indicates that the page is being transmitted in encoded form.

Additionally, we take the necessary organizational and technical privacy precautions to safeguard your personal data against loss, theft, alteration, intentional or accidental manipulation, and unauthorized access by third parties. In order to stay abreast of emerging, cutting-edge technological demands, our protection measures are continually being improved.

Additional information

Please get in touch with us at the email address shown below if you have any issues concerning our "Privacy Policy":
[email protected]

Topgames.social is a platform that offers Social Games exclusively for users who are 18 years of age or older. Users must confirm their age before accessing the website.